| Necklace and lampwork designed by Jennifer Cameron, resin pendant by Jade Scott. |
Artisans who do shows spend so much time building inventory, planning their booths, getting their business cards/banners/brochures designed and printed, and everything looks so wonderful and professional. Why wouldn't someone buy from them?
I'll tell you why. If you do shows or want to start doing shows, this secret I'm about to share with you makes all the difference in the world. And it costs exactly $0 to implement. Pay very close attention. Take notes to help you remember.
| Aladdin's Lamp earrings designed by Kristi Bowman. |
The biggest thing you can do at shows to help sales is to stand up (I stand the entire day unless there is NO ONE around), SMILE at people who walk into your booth, or even the graze the opening of your booth. Then GREET them. Say hello, ask how they are liking the "xyz" show so far (you may get valuable info just from this casual question). If they commit to coming in and looking at my jewelry, I will tell them I make all the glass beads in my pieces using a torch and a rod of glass.
If it's a woman and maybe she's wearing a gorgeous scarf or something, complement it. Complementing accessories, hair, whatever, will tell the potential customer you recognize they are more than just a body hopefully carrying a wad of money to buy your stuff. It will also help you remember them if they come back to your booth later.
If it's a woman and maybe she's wearing a gorgeous scarf or something, complement it. Complementing accessories, hair, whatever, will tell the potential customer you recognize they are more than just a body hopefully carrying a wad of money to buy your stuff. It will also help you remember them if they come back to your booth later.
| Copper ring designed by Melinda Orr |
I have been to too many artist booths where the artist is sitting, practically hiding from view or maybe in view, but practically scowling. If an artist stares at me without smiling or chatting, I'm outta there. I don't care what they are selling. Sometimes, if I am feeling particularly ornery, I will look at everything, touch everything, try stuff on, just to see if they respond to very clear interest in their product. The answer, sadly, is no. They just sit there. Not cool.
| Mystic Raven Necklace by Karen Totten |
Is there a certain amount of acting involved with the constant standing, smiling, small talk, etc? You betcha! I get tired just like anyone else. However, it doesn't matter if I am exhausted or not. I maintain that same level of pep, friendliness, and customer service until it is time to pack up and leave.
| Alexis Necklace by Barbara Lewis |
Next week I will discuss how to handle criticism gracefully while selling at art shows.